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| Q: |
Where does the food go? |
| A: |
All of our products are designed to provide ample storage space for food
and/or beverages. Our picnic backpacks have a separate fully insulated storage
compartment in the back as well as an insulated wine/drink holder on the side.
Our picnic coolers feature a generous main compartment and some also have an
insulated wine/drink holder on the side. | |
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| Q: |
How long will my food and/or beverages stay
cold/hot? |
| A: |
Our Thermal Shield Insulation will keep food and beverages the proper
temperature for several hours depending on their temperature when packed and
outside conditions. For those longer picnic outings, simply add a small hot/cold
pack. | |
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| Q: |
How do I care for my products? Are the dishes/utensils dishwasher
safe? |
| A: |
All of our products can be easily cleaned with a damp cloth or sponge. The
plates, glasses, flatware and stainless steel barbecue utensils are all top rack
dishwasher safe. The napkins, tablecloths and blankets are gentle cycle machine
washable in cold water and low heat tumble dry. The wood cutting board and wood
barbecue utensils should be cleaned in soapy water after each use. Wipe the
cutting board, the handles of the cheese knife, corkscrew and BBQ utensils once
or twice a year with mineral oil to extend their life and preserve the natural
luster of the wood. | |
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| Q: |
Does Picnic at Ascot offer a guarantee? |
| A: |
All of our products come with a Lifetime Warranty. We stand behind our
products, which are designed and manufactured to the highest quality standards
in the industry. We will promptly repair or replace any defects in materials or
workmanship for the life of the product. Consumers may Contact Us directly for
any warranty issues. | |
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